Help
UNIQLO Help
Search by category
Online Orders & Shipping
See All
Order Status
Return/Exchange
Website & Checkout
Payment
Membership / Account
Product Availability
Services
Order cancellation
Click and Collect
Delivery
Stores
See All
Feedback
Store locations & Information
Product Availability
Return/Exchange
Store services
Payments
Membership / Coupon
See All
Coupon & Promotions
Newsletter
UNIQLO App
UNIQLO App purchase history
What is UNIQLO membership
Other
See All
CSR
IR/achievement/corporate information
Privacy policy
Terms & conditions
HP
Products & Availability
See All
Product Availability
Recycle
Product care
See All
Product care
Help
>
/
Online Orders & Shipping
>
/
Click and Collect
>
/
Q. What if I am unable to collect my order, can someone else collect it on my behalf?
No, the person placed the order has to pick up the order.
Was this information helpful?
Yes
No
If our FAQ's did not answer your question or you have any feedback.
Please contact our friendly customer care team via email or phone.
To allow us to improve our services we would appreciate your feedback regarding this information/article.
(Please note:
Make no response)
Submit
Related Q&A
What happens if I am unable to collect my order?
How long do I have to collect my order?
What can I do if I am unable to make the payment?
Can I collect my order from a store? (Click & Collect)
How do I collect my order?
Search by category
Online Orders & Shipping
See All
Order Status
Return/Exchange
Website & Checkout
Payment
Membership / Account
Product Availability
Services
Order cancellation
Click and Collect
Delivery
Stores
See All
Feedback
Store locations & Information
Product Availability
Return/Exchange
Store services
Payments
Membership / Coupon
See All
Coupon & Promotions
Newsletter
UNIQLO App
UNIQLO App purchase history
What is UNIQLO membership
Other
See All
CSR
IR/achievement/corporate information
Privacy policy
Terms & conditions
HP
Products & Availability
See All
Product Availability
Recycle
Product care
See All
Product care