Please make sure to read the Return Policy included in your package to check the process relating to your order classification.
Online purchases that require refund must be returned & handed-over to the Delhivery pickup person.
Please follow these steps:
- Make sure to read the Return Policy. Confirm that the items meet the Return & Exchange Policy.
- Re-pack the items including all original tags, original receipt.
- Login to your UNIQLO account and go to the Order History tab select your order number to raise return
- 50 INR Shipping fee will charged of item return back to our warehouse shall be shouldered by the customer.
- Refunded amount will be reverted to the credit/debit card account used to purchase the online order.
- The process of refund begins when we receive the item in our warehouse and passes QC.
- Refund takes up to 14 business days to be processed. However, the timeline may depend on your credit/debit card company's policy.
Please refer to our detailed process of return & refund.
Step 1: Return request accepted on our website
Step 2: Return Pick-up to be done from your location within 2-4 business days
Step 3: The return order reaches our warehouse within 5-7 business days depending upon your location
Step 4: Once the return order reached our warehouse quality check is processed within 24-48 hours
Step 5: Post the quality check passed the refund is issued to the original payment method
Step 6: the processed refund will reflect in your account within 7-14 business day depending upon your bank
If the amount is not reflecting post 14 business days please contact our customer service team.