How can we help?

Terms & Conditions 

1. This “HEATTECH Sampling Promotion” (“Promotion”) is promoted and conducted by Uniqlo India Private Limited (“UNIQLO”) within the territory of India at all physical retail stores.  

2. Any customer making purchase of INR 10,000/- (Rupees Ten Thousand only) (total of the invoice value) or more and gets the UNIQLO app scanned will get a chance to win a HEATTECH merchandise for free (“Sample”). 

3. The Promotion starts on 25th October 2024 and is valid till the stocks last. (“Promotion Period”)  

4. Each customer is only eligible for 1 (one) Sample throughout the Promotion Period. Breaking up an invoice to get multiple Samples is strictly prohibited.   

5. This Promotion is not applicable for purchases on the official UNIQLO website/mobile application.  

6. Employees and their respective immediate family members and persons living in the same household as the employees or family members of the employees of UNIQLO and/or its affiliates, its parent company and the parent company’s group companies, affiliated companies and subsidiaries, and other coordinating agencies or individuals directly or indirectly providing services to UNIQLO, are not eligible to participate in the Promotion. 

7. The Sample is non-exchangeable, non-returnable, non-transferable, is not for sale, cannot be redeemed in conjunction with any other offers, and no substitution for cash alternative is offered.  

8. UNIQLO shall endeavor to provide a Sample of the desired size. However, in case of non-availability of the desired size, UNIQLO reserves the right to provide any size, as per availability. Color, and Sample sub-type preference shall not be allowed. 

9. By claiming the Sample, the customer agrees and consents to the processing, storing, and otherwise using the customers’ photograph, name, mailing address, telephone number, email address, likeness or other personal data for a reasonable time after completion of the Promotion in promotional materials by UNIQLO and its affiliates and/or subsidiaries as a participant, without additional compensation, unless prohibited by law. 

10. Customers also understand this data may be used by UNIQLO to verify a customer’s identity. Customers have the right to access, review, rectify or cancel any personal data held by UNIQLO in connection with the Promotion by contacting UNIQLO. All personal information that is collected from the customer is subject to UNIQLO’s Privacy Policy. 

11. Each customer hereby agrees to release, indemnify, defend, and hold UNIQLO, its directors, employees, its affiliates, its parent company and the parent company’s group companies, and subsidiaries, harmless from any claims, injuries, damages, expenses, or losses to person or property and/or liabilities of any nature that in any way arise from or in relation with such Customers participation in the Promotion. 

12. Disputes, if any, in relation to this Promotion shall be decided by UNIQLO’s management, and the decision of UNIQLO’s management in this regard shall be final and binding on all Customers. No correspondence in this regard shall be entertained by UNIQLO.  

13. The courts at New Delhi shall have the exclusive jurisdiction to preside over issues arising under these terms and conditions. 

14. UNIQLO reserves the right to terminate, modify or extend the Promotion at any time at its absolute discretion, without assigning any reason and without prior intimation. 

15. All other standard terms and conditions shall continue to be applicable.