1. UNIQLO India Customer Service
  2. Membership / Voucher
  3. Voucher
  4. Voucher Guide (How to use voucher)

Voucher Guide (How to use voucher)

 Table of Contents
＊Types of Vouchers
＊How to Use Vouchers
＊How to Check Available Vouchers and Conditions
＊Important Notes
 
Types of Vouchers
The method of obtaining, usage conditions, and applicable stores vary depending on the Voucher. Please refer to the details below: 
  •     
  •     

    New App Download Voucher

        
        

    Customers who register & hold a membership with UNIQLO India will receive a New App Download Voucher.

           
  • Discount: 300 INR off purchases of 4000 INR or more
  • Applicable Stores: UNIQLO online store & offline physical store    
  • Validity Period: Until the end of the month following the month of issue 
         
  •     
  •     

    Welcome Voucher (Online Only)

        
     App Welcome Voucher    

    Customers who download & register on UNIQLO India app for the first time will receive a Welcome Voucher (Online Only)

    • Discount: 300 INR off purchases of 4000 INR or more    
    • Applicable Stores: UNIQLO online store       
    • Validity Period: 31 days from the date of issue (including the day of issue) Example: If registered on 1 November, valid until 1 December     
        
  •     
  •     

    Birthday Voucher

        
        

    Customers registered on UNIQLO India web/app will receive a voucher as a birthday gift.
    As pert of the member registration process, customers must enter their date of birth. Please note that the date of birth cannot be edited/added after the account has been created. Your birthday voucher is sent at the beginning of the month of your birthday.

           
    • Discount: 300 INR off purchases of 4000 INR or more     
    • Applicable Stores: UNIQLO online store (not applicable for offline store)      
    • Issue Date: 
              If registered by the end of the month prior to your birthday month: issued on the 1st of your birthday month
              If registered during your birthday month: issued on the registration date (same-day issuance)    
    • Validity Period: Until the end of your birthday month
        
        
  •  
    How to Use Vouchers
    Please be aware that you will only be able to redeem your voucher in-store if you have linked your UNIQLO.com/in account and your UNIQLO app accounts.
    Acquired coupons will appear in the “Vouchers” section of your membership page.
    [To log in: click here]
     
    For in-store purchases
    Self-Checkout:
    Scan your membership card at the register and select the voucher you wish to use on the payment screen.

    Staff-Assisted Checkout:
    Scan your membership card and inform the staff of the voucher you wish to use.

    Note: Please check each voucher for details on whether it can be combined with others.
     
    For online orders
    Apply the voucher in your cart before placing your order. Voucher will NOT be automatically applied. 
    [To Login: click here] 

    1. Click on "Voucher" on the Shopping cart screen or purchase procedure screen.
    2. Select the desired voucher and click "Apply" (you are not required to enter a code into the13-digit code field)
    3. Only Vouchers that meet the purchase requirements can be applied. To view voucher purchase requirements, please access the voucher page and click "Details."

    Note: 
    • Only one voucher can be used per order. Multiple vouchers cannot be combined.
    • If you have multiple accounts, please log in using the same email address registered with the app.
     
    How to Check Available Vouchers and Conditions
    You can check available vouchers and their conditions from the “Vouchers” section of your membership page.
    If you cannot access the voucher page, follow these steps:
    •     
    •     

      App / Online Store

          
          

      1. Tap the [person icon] at the bottom right or top right
          2. Tap “Vouchers”
          3. Tap the displayed voucher
           

          
          
    Important Notes
       
    • Vouchers have an expiry date. Please check the relevant voucher for details.   
    • Vouchers are for personal use only and cannot be transferred to third parties, whether for free or for payment. 
    • Vouchers cannot be used for gift card purchases, alteration fees, or gift wrapping, etc. 
          Example: If you have a voucher for 300 INR off purchases of 4000 INR or more, it applies only when the total product amount in one transaction is 4000 INR or more (excluding alteration fees, and gift wrapping charges). 
    • Vouchers cannot be exchanged for cash.  
    • Vouchers transferred from others cannot be used.  
    • Vouchers cannot be refunded.  
    • If you cancel your order within 30 minutes, the voucher will be reissued. However, if the product is returned to the warehouse due to missed collection deadlines or other customer-related reasons, the voucher will not be reissued. 
     
    Frequently Asked Questions
     

    • 1. Q: I registered via website. Although it’s my first time registering for a UNIQLO account, why don’t I get the Welcome Voucher?

      A. To get the voucher, complete the registration & log in using the account details you have created on the website. If this is your first time registering, you will automatically get the EC Welcome Voucher.

    • 2. Q: I mistakenly clicked on “REDEEM”, can I still use my Voucher?

      A. No, once the “REDEEM” button has been clicked (by accident or not), the voucher will be invalid and cannot be used. 

    • 3. Q: I returned my online order, can I use the voucher again? 

      A. No, because vouchers can only be used once. 

    • 4. Q: Can I combine two vouchers in a single purchase?

      A. No, each voucher must be used separately.

    • 3. Q: I returned my online order, can I use the voucher again? 

      A. No, because vouchers can only be used once. 

    • 4. Q: Can 1 use two vouchers in the same order/transaction? 

      A. You can only use one voucher for each transaction. Kindly refer to the T&C for the voucher showing under the voucher in your membership.

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App Benefits

Download the app to receive a INR 300 Voucher on a purchase of INR 4000 or more.
• INR 300 voucher is for first time downloaders and registered accounts only.
• App Notification should be turned on to receive voucher
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