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Please be aware that the official UNIQLO email and social media accounts are as follows:



*UNIQLO official social media accounts are marked with the following certification mark next to the account name:


Please beware of fake accounts and emails pretending to be or from UNIQLO.
UNIQLO will NOT use accounts without the certification mark or Gmail to make any event/activity announcement or contact any customer.

Attention

● If you receive a suspicious email, SMS or SNS message, please refrain from taking the following actions:

・Access the URL described / contained in the email, SMS or SNS message
・Open attachments
・Reply to / Answer questionnaires
・Reply to / Forward messages
・Call the phone number listed in the email, SMS or SNS message

Also, please delete suspicious emails and messages, mark them as spam, block the sender account, etc.

● If you place an order through a non-UNIQLO official website, you may run into problems such as not receiving the product or receiving a counterfeit product. Please check the address displayed in your browser to see if you are accessing the UNIQLO official website.

● Should you want to confirm the email/message you have received or report unofficial accounts, please contact us by clicking here <Click Here> or swiping to the bottom of the page and clicking ‘Chat Support’ during service hours: 10:00-17:00.

How to identify fake websites, emails and accounts

[Fake Website]

The correct address of the UNIQLO official website is［www.uniqlo.com/in］.
Please note that the imitation sites have different domains such as [www.uniqlo●●●●●.com] and [www.●●●uniqlo.com].
Characteristics of counterfeit sites:
 
・The bank account name does not match that of the operating company
・The contact email address is a free email address
・The prices of all products are extremely low

[Fake Email]

If you receive a suspicious email, please check the sender and see if it is from UNIQLO.

Characteristics of counterfeit addresses:
 
・In front of @, alphabets with no meaning are randomly listed.
Example: lhwiagfpsy@ml.store.uniqlo.com

・Different alphabets such as "uniqlo" to "unlqio" by quoting UNIQLO's domain as below.
Example: ●●●●●●@unlqio.com/in

[Fake SNS account]

Official accounts have the following verification badge next to the account name. Badges will not appear on fake accounts.

・UNIQLO Official Facebook Account

・UNIQLO Official IG Account
 

BIMI (Brand Indicators for Message Identifications)

UNIQLO has implemented strict security measures to prevent email impersonation. To help customers recognize authentic emails, UNIQLO now uses BIMI (Brand Indicators for Message Identification). This allows the official UNIQLO logo to appear next to emails in supported inboxes: 

Popular email providers supporting BIMI:

Gmail:
The UNIQLO logo will be displayed when emails are opened in a desktop browser. On mobile (iOS/Android), the logo will be displayed in the email list view, as well as when an email is opened. Additionally, a "Blue Verified Checkmark" appears on both desktop and mobile versions of Gmail.  

Apple Mail (iCloud.com): 
The UNIQLO logo will be displayed in the Apple Mail client (iOS, macOS, iPadOS) and on iCloud.com. (Apple Mail supports BIMI on iOS 16, iPadOS 16, macOS Ventura 13 and later, and iCloud.com) 

Yahoo! Mail - AOL: 
The UNIQLO logo will be displayed in the message list and read view experiences in the mobile mail applications for Yahoo! Mail and AOL users (iOS/Android). 

Important notice: 
Not all email providers currently support BIMI (the complete list of email providers supporting BIMI can be found on the “bimigroup” website).  

The UNIQLO logo won’t be displayed in some popular email desktop software (Microsoft Outlook, Mozilla Thunderbird, etc.). UNIQLO emails originate from different domains and subdomains, so the logo might not always be visible, even if the email is authentic and from UNIQLO or FAST RETAILING. Be aware that the range of domains and subdomains displaying the UNIQLO logo is gradually expanding. 

If an email claiming to be from UNIQLO seems suspicious, please delete it without opening it. If opened, do not reply, click any links, or download attachments.