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Q. Can I change my shipping address after placing an order?

Once your order is confirmed, we are unable to make any changes. This includes changing the delivery address, delivery method, or delivery date.

However, you may cancel your order and place a new one with correct details, within 30 minutes of placing your order.
※ Our Customer Service team is unable to cancel orders on your behalf. 
※ Item may be out of stock when reordering

Helpful Links
How to Cancel Your Order

Should you need to, you can find out about return options instead here.
 
Important Notes
 
  • Updating your address in your account does not change the shipping address for existing orders. 
  • You can check your order status in your [Purchase History]. Even if you do not receive an email, your order will proceed as long as it appears in your history.
  • Shipment-related emails are sent to the email address & on the registered mobile number used at the time of order. If you change your email address afterward, notifications will not be sent to the new address. 
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