Online Orders｜How to Exchange

We regret to inform you that online orders cannot be exchange at our online or offline store. However, you can return & refund your online order. Please click here to see how to raise a return for online purchase.

*Please review the [Return & Exchange Conditions] (here) before proceeding with each procedures.
   

• Q. Can I return my item if I have used a voucher in my purchase?

  A. Yes, you can return your item/order & get a refund please note the voucher value is non-refundable.

• Q. Can I exchange the item purchased online at the offline store?

  A. No, item/s purchased online cannot be exchanged at the offline store.