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Help - Contact UNIQLO India

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Frequently asked questions:

How to Create Return for an Online order
Step 1: Please Login into your account on app/website
Step 2: Go to your Online Purchase
Step 3: Select the order against which you want to return the items
Step 4: Select the Items that you want to return and create return
Step 5: Courier person will pick up the items in 1-3 business days.
FOR More information Please click here

Return Policy
If you want to know more about the items that are returnable and our policies, please click here

Exchange Option for Online purchase: Currently Exchange is not available for Online purchase; you can only return the items through website/App (Not at store) and we will refund as per the return policy.

When will I receive my refund of Returned items -
Step 1: Return request accepted on our website
Step 2: Return Pick-up to be done from your location within 1-3 business days
Step 3: The return order reaches our warehouse within 5-7 business days depending upon your location
Step 4: Once the return order reached our warehouse quality check is processed within 24-48 hours
Step 5: Post the quality check passed the refund is issued to the original payment method
Step 6: the processed refund will reflect in your account within 7-14 business day depending upon your bank
Contact Us by Email
We will request you to fill this only once. As creating multiple request for same case delays the resolution time

Contact Us by Email

We will request you to fill this only once. As creating multiple request for same case delays the resolution time

*Required entry
Name*
First Name*
Last Name*
Email address*
Phone number*

*Please enter your registered phone number or contact phone number using numbers.
(If you do not have a fixed telephone, please enter your mobile phone number.)
*We may call you depending on the contents of your inquiry.

Inquiry title*
Inquiry category 1*
Inquiry contents*

*When you ask for information about stores, please write a store name, product information (item name, item code, color, size, and quantity) in the “Inquiry contents”.
When you ask for information about online stores, please write your order number, product information (item name, item code, color, size, and quantity) in the “Inquiry contents”.
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Files and Images



*If you have any images related to your inquiry, please attach these to allow us to investigate.
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*Up to 10MB of files can be attached, up to 2 files can be attached.


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