How to return wrong/defective item?
Table of Contents
*Store Purchases
*Online Orders
Store Purchases
We are sorry to hear an item you have purchased from us may be faulty! We kindly ask that you visit your local UNIQLO India store so that our friendly staff can physically assess your item for any manufacturing faults. Please ensure to bring your original receipt/invoice or your Membership scanned purchased ,In-store purchase history, so that the team can verify your purchase.
For store addresses and phone numbers, please see Store Locator.
Important Notes
- If the defect is not caused by UNIQLO, we will handle it according to our Return & Exchange policy.
Online Orders
Please contact our Customer Service Team via 【Chat Support】 button (bottom page) or webform (here) for further assistance.
CHAT SUPPORT