Table of Contents
＊Setting Your Password
＊Resetting Your Password
＊Q&A

• Use a combination of letters and numbers
• Password length: 8–20 characters
• Password cannot consist of only letters or only numbers
• You may optionally use the following symbols: ! " # $ % & ' ( ) * + , - . / : ; < = > ? @ [ ] ^ _ \ { } | ~` 

Steps to Reset Your Password
1. Go to the [Account Log-in Page]
2. Click on the "Forgot Your Password?" link
3. Enter the e-mail address associated with your UNIQLO India account
4. Check your e-mail for a message containing a link to reset your password

Important Notes

• Please ensure that the e-mail address is typed exactly as it was when you first registered
• The password reset link expires two hours after the e-mail is sent.

• Q. What should I do if it says ‘The information does not match the records provided’?

  A. If you receive this message, it means your account has been cancelled because you either haven't registered or haven't logged in for over a year. Please use a new email address to register as a new member.

• Q. I cannot access the password change link I received.

  A.  If the email containing the password change link is marked as 'spam', you may not be able to access the link directly. You can try the following steps:

  •  Move the email from the spam folder to your inbox
  • Add noreply-enews@mail.in.uniqlo.com to your safe sender list and try accessing the link again
  • Copy the link from the email, paste it into a new browser window, and try accessing it again

• Q. My account is locked because I entered the wrong password multiple times. 

  A.  If you enter the wrong password several times, your account will be temporarily locked. Please wait a while and try logging in again, or reset your password using the steps above.