1. UNIQLO
  2. UNIQLO India Customer Service
  3. Uniqlo App/Newsletter/StyleHint
  4. Voucher

Voucher Guide (How to use voucher)

 Table of Contents
＊Types of Vouchers
＊How to Use Vouchers
＊How to Check Available Vouchers and Conditions
＊Important Notes
 
Types of Vouchers
The method of obtaining, usage conditions, and applicable stores vary depending on the Voucher. Please refer to the details below: 
  •     
  •     

    Thank You Voucher

        
        

    Customers who register & hold a membership with UNIQLO India will receive a Thank You Voucher.

           
    • Discount: 300 INR off purchases of 4000 INR or more
    • Applicable Stores: UNIQLO online store     
    • Validity Period: Until the end of the month following the month of issue 
        
        
  •     
  •     

    Welcome Voucher

        
        

    Customers who register on UNIQLO India web/app for the first time will receive a Welcome Voucher.

           
    • Discount: 300 INR off purchases of 4000 INR or more    
    • Applicable Stores: UNIQLO online store & offline store        
    • Validity Period: 31 days from the date of issue (including the day of issue) Example: If registered on 1 November, valid until 1 December 
        

    Note: Customers re-registering with an email address previously used are not eligible for this offer.

        
        
  •     
  •     

    Birthday Voucher

        
        

    Customers registered on UNIQLO India web/app will receive a voucher as a birthday gift.
    As pert of the member registration process, customers must enter their date of birth. Please note that the date of birth cannot be edited/added after the account has been created. Your birthday voucher is sent at the beginning of the month of your birthday.

           
    • Discount: 300 INR off purchases of 4000 INR or more     
    • Applicable Stores: UNIQLO online store & offline store       
    • Issue Date: 
              If registered by the end of the month prior to your birthday month: issued on the 1st of your birthday month
              If registered during your birthday month: issued on the registration date (same-day issuance)    
    • Validity Period: Until the end of your birthday month
        
        
 
How to Use Vouchers
Please be aware that you will only be able to redeem your voucher in-store if you have linked your UNIQLO.com/in account and your UNIQLO app accounts.
Acquired coupons will appear in the “Vouchers” section of your membership page.
[To log in: click here]
 
For in-store purchases
Self-Checkout:
Scan your membership card at the register and select the voucher you wish to use on the payment screen.

Staff-Assisted Checkout:
Scan your membership card and inform the staff of the voucher you wish to use.

Note: Please check each voucher for details on whether it can be combined with others.
 
For online orders
Apply the voucher in your cart before placing your order. Voucher will NOT be automatically applied. 
[To Login: click here] 

1. Click on "Voucher" on the Shopping cart screen or purchase procedure screen.
2. Select the desired voucher and click "Apply" (you are not required to enter a code into the13-digit code field)
3. Only Vouchers that meet the purchase requirements can be applied. To view voucher purchase requirements, please access the voucher page and click "Details."

Note: 
  • Only one voucher can be used per order. Multiple vouchers cannot be combined.
  • If you have multiple accounts, please log in using the same email address registered with the app.
 
How to Check Available Vouchers and Conditions
You can check available vouchers and their conditions from the “Vouchers” section of your membership page.
If you cannot access the voucher page, follow these steps:
  •     
  •     

    App / Online Store

        
        

    1. Tap the [person icon] at the bottom right or top right
        2. Tap “Vouchers”
        3. Tap the displayed voucher
         

        
        
Important Notes
   
  • Vouchers have an expiry date. Please check the relevant voucher for details.   
  • Vouchers are for personal use only and cannot be transferred to third parties, whether for free or for payment. 
  • Vouchers cannot be used for gift card purchases, alteration fees, or gift wrapping, etc. 
        Example: If you have a voucher for 300 INR off purchases of 4000 INR or more, it applies only when the total product amount in one transaction is 4000 INR or more (excluding alteration fees, and gift wrapping charges). 
  • Vouchers cannot be exchanged for cash.  
  • Vouchers transferred from others cannot be used.  
  • Vouchers cannot be refunded.  
  • If you cancel your order within 30 minutes, the voucher will be reissued. However, if the product is returned to the warehouse due to missed collection deadlines or other customer-related reasons, the voucher will not be reissued. 
 
Frequently Asked Questions
 

  • 1. Q: I registered via website (not app). Although it’s my first time registering for a UNIQLO account, why don’t I get the Welcome Voucher?

    A. To get the voucher, you can download the UNIQLO APP on your smartphone and log in using the account you have created on the website. If this is your first time downloading and registering, you will automatically get the Welcome Voucher.

  • 2. Q: I mistakenly clicked on “REDEEM”, can I still use my Voucher?

    A. No, once the “REDEEM” button has been clicked (by accident or not), the voucher will be invalid and cannot be used. 

  • 3. Q: I returned my online order, can I use the voucher again? 

    A. No, because vouchers can only be used once. 

  • 4. Q: Can I combine two vouchers in a single purchase?

    A. No, each voucher must be used separately.

Was this information helpful?
YES
NO
If our FAQ's did not answer your question or you have any feedback.
Please contact our friendly customer care team via email or phone.
Please let us know why this article is not helpful.
Please let us know which part of article is hard to understandPlease let us know what information you are looking forPlease let us know which parts of the article are not matchingPlease let us know how we can improve our policy and/or service to meet your needsPlease let us know why the reason answer being not helpful and how we can improve it

Please do not fill in any personal information.

Your feedback will escalated to our internal teams for review and used to help us improve our products and services. We are unable to reply directly to feedback given.

Please enter your comment below:

Send

Contact UNIQLO India

CHAT SUPPORT
Live Chat Support is available Mon-Sun, 10 am-5 pm
(Including Public Holidays & Weekend)
By Email
Our Customer Care team will get back to you within 1 business day.
For anything time critical please call us via the number below.

Related services

UNIQLO APP

App Benefits

Download the app to receive a INR 300 Voucher on a purchase of INR 4000 or more.
• INR 300 voucher is for first time downloaders and registered accounts only.
• App Notication should be turned on to receive voucher
UNIQLO Home Page Return & Exchange Store Return Online Order Membership Store Locator FAQ Product care
Accessibility Privacy Policy Terms of Use

COPYRIGHT © UNIQLO CO., LTD. ALL RIGHTS RESERVED.