Complete details on alteration service, please check the relevant page: Click Here

Alteration service is available in all stores and online store.

【Important Note】
• The service is available only for selected bottoms.
• The alteration result may have ± 1cm deviation.
• Click (here) to see the stitch types and to learn how to measure your inseam (here) for online alteration

Table of Contents
＊How it works
＊Available Product 
＊Frequently Asked Questions

For In-Store Purchases 

Visit any of our stores and approach our cashier to request for alteration service. 

【Important Note】
• Please show your purchase history as proof of purchase. 
• For bottoms with a normal stitch can be collected on the same day*.
• For bottoms with blind stitch can be collected on the next day*.

*Timing may vary depending on the store's alteration capacity.

For Online Purchase

• (Example)
      
           

Important Notes

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  Q. Is there an option to lengthen the pants or undo the alteration?

      
      

  A. We will cut the pants directly to the appropriate length (selected by you) when requested for the alteration service. Once the pants altered, they cannot be lengthened further or undo the alteration.

      
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  Q. Can I request return or exchange for altered pants?

      
      

  A. Any altered product no longer consider normal & original condition and it cannot be returned for refund or exchange.
  
  In the unlikely event that you have received incorrect or manufacture defect product(s), you may contact our customer care team via 'Chat Support' button (bottom page) or email (here) for further assistance.

      
      
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  Q. Can I cancel alteration once opted on my online order?

      
      

  A.  Unfortunately cancellation is not possible for alteration but you can always cancel your order within 30 minutes of placing your online order.
       

      
      
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  Q. How long will I have to wait for an alteration in store?

      
      

  A. Time may vary from store-to-store. We always try to offer a same day service where we can, but this is dependent on the volume of alterations a store has to do within a day. Kindly check with a staff member for how long it will take for your alteration to be done. They will be able to advise you.

                  
      
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  Q. Can I request alteration for waist for my Jeans?

      
      

  A. No, we do not alter waist or any other fitting. We only offer shortening of length for selective bottoms.