To create a return, click the "CREATE A RETURN" to learn the registering your return on the App/ website. Please ensure your item meets our Returns Policy for an online return.
Your tracking number will be provided to you via automated email once your order has been shipped out from our warehouse.
• To track your order, click "TRACK MY ORDER" and enter your tracking number to check the progress of your delivery.
【Order to Me】Service is a customer service that allows customers to purchase any item from the online store with the help from UNIQLO staff.
Our store staff will help to find the item you saw online and place an order in our online store.
How It Works
Step 1 Talk to our staff If you cannot find the product you want in the store, ask the staff nearby to look for you.
Step 2 Find the product Our staff will check the stock level and help to place an order from online store.
Step 3 Receive the goods Collect the items in store or choose delivery to your home. Click the links below for more details: Click & Collect Standard (Home) Delivery