How can we help?

Online Purchase

• Order Cancellation & Modification
• Can I change the address for my return pick up and contact number ?
• Which items fall under non-returnable category?
• Can I return or exchange my items at an offline store if it was a Click & Collect Order?
• What if I lost my receipt / invoice
• Can I exchange/return my online purchase at store?
• Incase if I return a non-returnable item?
• Is the return shipping fee & shipping refundable?
• When do I receive my refund once I have returned my online order to warehouse
• Items purchased online can be returned or exchanged at any Offline store?
• Do I need to pay return shipping Fee?
• How can I return an item purchased from the Online store?
• My return pick-up is pending and still not picked up