Return & Exchange

• Online Orders｜How to Return? (Purchased on or after 3 February 2026)
• How To Return an Online Order? (Orders placed on or before February 2, 2026)
• How to return wrong/defective item?
• Introduction｜Return & Exchange Policy Overview
• Online Orders｜How to Exchange
• Store Purchases | How to Return & Exchange
• When do I receive my refund?
• How can I return my purchase from an Offline store?
• Return Policy (Online)
• Which items fall under non-returnable category?
• Order Cancellation & Modification
• Can I make changes to my order?
• My return items were sent back to me and the return has been rejected?
• Return & Exchange Policy (Offline Store)
• Can I change the address for my return pick up and contact number ?
• How can I cancel my raised retrun?
• Can I return or exchange my items at an offline store if it was a Click & Collect Order?
• Can purchase history replace receipt / invoice
• Incase if I return a non-returnable item?
• What if I lost my receipt / invoice
• Can I return my “App Only Exclusive Price” offer item?
• Is the return shipping fee & shipping refundable?
• What is the return validity period?